Patient and Guest Services
307.688.1530
Katie Percifield, Interim Manager
 Patient and Guest Services is here to assist you and your family during your hospital stay. If you have a concern, or if you are pleased with our services and staff, let us know. We need to hear about those things that you like and those things that are less than satisfactory in order to constantly improve our services.
Our goal is to provide you with quality care in a warm and friendly atmosphere while respecting you as an individual.
You may be contacted after discharge to ask about your hospital stay. Campbell County Memorial Hospital collects this information to improve our services. The company that collects the survey information for us acts as our representative and keeps all information completely confidential.
You can access patient satisfaction information about Campbell County Memorial by using the link below.
www.hospitalcompare.gov
We assure you that any comment or complaint you may make will not jeopardize your current or future access to care or services at Campbell County Memorial Hospital.
Contact us
If you have a concern about the quality of care at Campbell County Memorial Hospital and have been unable to resolve it with our staff or Administration, you may contact the Joint Commission.
www.jointcommission.org
complaint@jointcommission.org
Fax
Office of Quality Monitoring
630.792.5636
Mail
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Medicare patients may contact Mountain Pacific Quality Healthcare, the quality review organization for our region, 800.633.4227.
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